She didn’t see it coming.

But she heard it.

Imagine this: you’re at home, going about your daily routine, when you hear an earth-shaking crash. Scared, you run upstairs to find the source of the sound, and to your horror, discover a massive tree branch has decided to take up residence in your son’s room. Even worse, it’s raining heavily and streaming into the room via the hole in the roof.

This exact scene happened to my customer, Tera. She had never experienced anything like this before. And was absolutely TERRIFIED.

The next thing I saw on my computer screen was this: “Well, it finally happened. That old tree hit our house.” It was Tera. Through a series of on-line communication, I gathered details, reviewed pictures of damage and explained exactly what would happen next and what steps she would need take.

Within an hour, I had dispatched both a contractor friend to make temporary repairs and a tree service to remove the branch. Within 24 hours the tree had been removed, and the contractor was fixing the roof as well as repairing the interior damage. Within a week, the house was repaired and all was well.

A claim is truly the test of an insurance policy- it’s when you find out you do or don’t have the right coverage, when you see it actually “work” for you. Watch & listen as Tera tells her story and her satisfaction with our handling of the claim.

So let me ask you-

• Do you want an insurance professional who is available and accessible?

• Is honest and reliable?

• Uses plainspoken language and not “insurance-speak”?

• Do you want no-nonsense solutions to your insurance problems?

Most important- do you want a positive insurance experience?

If your answer is Yes, then contact me. We’ll discuss your situation and if I can help you, I will. If I can’t, then I’ll tell you that too. I value my time and I know you value yours. Straight up and honest- that’s my policy.